Cookie Policy
Last Updated: January 1, 2025
1. Introduction
This Cookie Policy explains how [COMPANY NAME] ("Company," "we," "us," or "our") uses cookies and similar tracking technologies on the AthleteOSX platform ("Platform").
This policy should be read in conjunction with our Privacy Policy and Terms of Service.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.
2.1 Types of Cookies by Duration
- Session Cookies: Temporary cookies that expire when you close your browser. They allow the Platform to link your actions during a browsing session.
- Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. They help us recognize you as a returning user.
2.2 Types of Cookies by Origin
- First-Party Cookies: Set by us directly on the Platform.
- Third-Party Cookies: Set by third-party services we use (e.g., analytics providers, advertising networks).
3. Why We Use Cookies
We use cookies and similar technologies for several purposes:
- To enable essential Platform functionality
- To remember your preferences and settings
- To authenticate users and prevent fraud
- To analyze how you use the Platform and improve performance
- To personalize your experience and content
- To deliver relevant advertisements (with your consent)
- To measure the effectiveness of our marketing campaigns
4. Categories of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function and cannot be disabled. They are usually set in response to actions you take, such as logging in, setting privacy preferences, or filling in forms.
Examples:
- Authentication cookies (keep you logged in)
- Security cookies (detect authentication abuse)
- Session management cookies
- Load balancing cookies
- Cookie consent preferences
Legal Basis: Necessary for contract performance and legitimate interests
Consent Required: No (essential functionality)
4.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with the Platform by collecting and reporting information anonymously. This helps us improve the Platform's performance and user experience.
Examples:
- Google Analytics (traffic analysis, user behavior)
- Hotjar or Microsoft Clarity (heatmaps, session recordings)
- Error tracking and monitoring tools
- Performance monitoring cookies
- A/B testing cookies
Legal Basis: Legitimate interests (with opt-out option) or consent
Consent Required: Yes (in most jurisdictions)
Retention: Up to 26 months
4.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, language selection, or region.
Examples:
- Language preference cookies
- Theme/display preference cookies (dark mode)
- Video player settings
- Chat widget cookies
- Social media integration cookies
Legal Basis: Legitimate interests or consent
Consent Required: Recommended (best practice)
Retention: Up to 12 months
4.4 Targeting and Advertising Cookies
These cookies track your browsing activity to deliver advertisements relevant to you and your interests. They also help us measure the effectiveness of advertising campaigns.
Examples:
- Google Ads (remarketing, conversion tracking)
- Facebook Pixel (social media advertising)
- LinkedIn Insight Tag (B2B advertising)
- Twitter conversion tracking
- Third-party ad network cookies
Legal Basis: Consent
Consent Required: Yes (mandatory)
Retention: Up to 24 months
5. Specific Cookies We Use
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _session | AthleteOSX | User session management | Session | Necessary |
| auth_token | AthleteOSX | Authentication | 30 days | Necessary |
| cookie_consent | AthleteOSX | Store cookie preferences | 12 months | Necessary |
| _ga | Google Analytics | Distinguish users | 2 years | Analytics |
| _gid | Google Analytics | Distinguish users | 24 hours | Analytics |
| _fbp | Track ad performance | 3 months | Advertising | |
| lang | AthleteOSX | Language preference | 12 months | Functional |
Note: This is not an exhaustive list. Third-party cookies may change over time. For the most current information, use your browser's cookie inspection tools.
6. Other Tracking Technologies
6.1 Web Beacons (Pixels)
Small graphic images embedded in web pages or emails that allow us to track page views, email opens, and user behavior. Often used in conjunction with cookies.
6.2 Local Storage
HTML5 local storage allows us to store data locally in your browser. Unlike cookies, local storage data doesn't expire and isn't sent to the server with every request. We use local storage for:
- Caching application data for better performance
- Storing user preferences
- Offline functionality
6.3 Session Storage
Similar to local storage but data is cleared when the browser session ends. Used for temporary data storage during your visit.
6.4 Mobile Device Identifiers
When you use our mobile applications, we may collect device identifiers (e.g., IDFA on iOS, Advertising ID on Android) for analytics and advertising purposes, subject to your device settings.
6.5 Fingerprinting
We do not use browser fingerprinting techniques to track users. However, we may collect technical information about your device and browser for security and fraud prevention purposes.
7. Third-Party Cookies and Services
We use third-party services that may set their own cookies. These third parties have their own privacy policies and cookie policies:
7.1 Analytics Services
- Google Analytics: Privacy Policy
- Hotjar: Privacy Policy
7.2 Advertising Networks
- Google Ads: Privacy Policy
- Facebook: Privacy Policy
- LinkedIn: Privacy Policy
7.3 Payment Processors
- Stripe: Privacy Policy
- PayPal: Privacy Policy
7.4 Social Media
- Twitter: Privacy Policy
- Instagram: Privacy Policy
We do not control third-party cookies. Please review the privacy policies of these third parties for information about their data practices.
8. How to Manage Cookies
8.1 Cookie Consent Banner
When you first visit the Platform, you'll see a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences by category
You can change your cookie preferences at any time through the cookie settings link in the footer or your account settings.
8.2 Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies after each session
- View and delete individual cookies
Browser-specific instructions:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
8.3 Opt-Out Tools
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Advertising: Your Online Choices (EU) or DAA Opt-Out (US)
- Mobile Advertising: iOS "Limit Ad Tracking" or Android "Opt out of Ads Personalization"
8.4 Do Not Track (DNT)
Some browsers have a "Do Not Track" feature. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT signals, but we respect your cookie preferences set through our cookie consent banner.
8.5 Impact of Disabling Cookies
If you disable cookies, some features of the Platform may not function properly:
- You may not be able to log in or stay logged in
- Your preferences won't be saved
- Some features may be unavailable or work incorrectly
- You may see less relevant content and advertisements
Strictly necessary cookies cannot be disabled as they are essential for the Platform to function.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by:
- Posting the updated policy with a new "Last Updated" date
- Displaying a notice on the Platform
- Requesting renewed consent where required by law
We encourage you to review this Cookie Policy periodically.
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
[COMPANY NAME]
[COMPANY ADDRESS]
Dubai, United Arab Emirates
Email: privacy@athleteos.com
Cookie Inquiries: cookies@athleteos.com
Company Registration Number: [REGISTRATION NUMBER]
BY CONTINUING TO USE THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS COOKIE POLICY AND CONSENT TO OUR USE OF COOKIES IN ACCORDANCE WITH YOUR PREFERENCES.